Last updated: 10/19/2026
We collect information you provide when creating an account, booking services, and using our platform. This includes your name, email address, phone number, vehicle information (VIN, make, model, year), and diagnostic data from your vehicle.
Your information is used to provide diagnostic services, generate reports, communicate appointment details, and improve our platform. We do not sell your personal information to third parties.
Diagnostic data collected from your vehicle is stored securely and is accessible only to you and authorized technicians. You own your vehicle's diagnostic history and can share reports with any repair shop.
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.
For privacy inquiries, contact us at diagnostics@glassboxdiag.com.